fashion frank
One Too Many
- Messages
- 1,173
- Location
- Woonsocket Rhode Island
I've never had anything but a landline, going back to the days when it was just "a line." I resist on principle the idea that I need to be "on call" around the clock, especially when it comes to work.
As for automated phone systems, that's late-stage capitalism in action: every one of those installed is a switchboard operator or office manager who doesn't have to be paid. The convenience of the customer is very much a minor consideration.
" The convenience of the customer is very much a minor consideration " boy that's a mouthful!
It irk's me when that automated voice states "your call is very important to us ,thank you for your cooperation " what a joke, what cooperation you have no choice they have you at their mercy, and " your call is very important to us" if it was so important why am I on hold for 20 minutes?
When I finally get a person I ask them " since I held for twenty minutes ,can you now hold for twenty minutes " most of the time I get dead air on the other end and then I get "I'm sorry for that sir " .
I try to always use business that advertise that they a real person on the other end like my insurance company ,I figure I'll get better service and I'm keeping someone in a job.
All the Best,Fashion Frank