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Ordering from Mushmans

Jägernaut

Practically Family
Messages
556
Location
texas
Has anyone in US or Europe ordered from Mushmans directly? They're order form is in Japanese and seems to be for Japan orders. I've emailed them about ordering but have not received a response.
 

Jägernaut

Practically Family
Messages
556
Location
texas
I ordered my Rainbow Country directly from Mushamans. Ryohei was very responsive, very friendly and easy to deal with. You should know there are no returns or exchanges.
What form of communication did you use? Email? Phone?
 

Pandemic

One Too Many
Messages
1,569
Location
In The Flat Field
I ordered my Rainbow Country directly from Mushamans. Ryohei was very responsive, very friendly and easy to deal with. You should know there are no returns or exchanges.

I’ve played around with translating the website a little more and it seems doable, even though the address format is a bit wonky.

Are Mushman’s size tables very accurate? If the jacket doesn’t closely match the stated measurements, would that be grounds for a return?
 
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jeo

Call Me a Cab
Messages
2,122
Location
Philadelphia
I’ve played around with translating the website a little more and it seems doable, even though the address format is a bit wonky.

Are Mushman’s size tables very accurate? If the jacket doesn’t closely match the stated measurements, would that be grounds for a return?

When I bought mine in 2019, the shoulder measurement they listed was off. I suspect it was because they measure differently, probably measuring the shoulder from the front going over the collar. All the other measurements looked right so I took a chance and it paid off.

More recently I looked at the same jacket and the measurements were right. I haven’t looked at their site in a while and I was only looking at the rainbow country Hercules model in a size 34 so I can’t speak to other models.

Back when I ordered, he made it abundantly clear that there are no returns or exchanges. I don’t know if their return policy has changed, but since there are different ways to measure, I doubt it.

If you’re considering one of their jackets I’d email them to be safe and ask if they’d be willing to send you pictures of how they measure.
 

Pandemic

One Too Many
Messages
1,569
Location
In The Flat Field
Thanks! That’s what I was afraid of - their shoulder measurements like wider and better for me, which is probably due to their measuring technique. I tho k the website may even have a section on how they measure, which I’ll have to explore further.
 

npthaiduong

New in Town
Messages
45
I placed an order with Mushman for an RC G-1 leather jacket via DM on Instagram. The process was easy. The jacket is still in production, and I have been waiting for six months. It is not Mushman’s fault but rather RC’s delay in their production schedule. I still recommend buying from Mushman for their fast responses!
 

TheOldFashioned

Call Me a Cab
Messages
2,269
Location
The Great Lakes
I’ve played around with translating the website a little more and it seems doable, even though the address format is a bit wonky.

Are Mushman’s size tables very accurate? If the jacket doesn’t closely match the stated measurements, would that be grounds for a return?

I didn't order from Mushmans directly, but I did acquire a jacket from them on the second-hand market. The shoulder, P2P, and sleeve length where within 0.25" of the posted dimensions on their web site, and the body length within 0.5". Given tolerances I would consider this to be acceptable. The jacket is a limited edition Rio Grande model from 2020.
 

Pandemic

One Too Many
Messages
1,569
Location
In The Flat Field
If you’re considering one of their jackets I’d email them to be safe and ask if they’d be willing to send you pictures of how they measure.

And a quick response to my question:

S__69828616.jpeg
 
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BaslerChrysler

One of the Regulars
Messages
106
How about McFly versus Mushman? Is one better than the other?
I ordered from McFly and did several inquiries with Mushmans. Both very helpful with the measurements cause usually they do not add up to the ones posted. I believe this is not due to their measurement techniques but that they post specification measurements for the jackets but during production because of them being made by hand it might accidentally be up to 0,5 - 1 cm difference due to cut. They both were very helpful sending pictures of how they measure with the tape. Also what I found is that they perceive chest measurement wider than it would be in my opinion: like from seam to seam even when the seam is almost on the sleeve and jacket is spread wide. The same actually was with Mirror Ball and Barnstormer. Maybe this has to do smth with local shop
Another thing about them is that both Mushmans and McFly do not undervalue the orders (at least that were my cases) but mirror ball is more helpful with this. Do not know about Barnstormer.
 

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