Ordering from Mushmans

[Jägernaut]

Has anyone in US or Europe ordered from Mushmans directly? They're order form is in Japanese and seems to be for Japan orders. I've emailed them about ordering but have not received a response.

 

[dudewuttheheck]

Yeah I have. I just dm them on Instagram to order. Worked quite easily for me.

 

[sweetfights]

Has anyone in US or Europe ordered from Mushmans directly? They're order form is in Japanese and seems to be for Japan orders. I've emailed them about ordering but have not received a response.

what are you looking to get?

 

[jeo]

I ordered my Rainbow Country directly from Mushamans. Ryohei was very responsive, very friendly and easy to deal with. You should know there are no returns or exchanges.

 

[Jägernaut]

what are you looking to get?

Looking to get the Rainbow Country 40s Car Coat.

 

[Jägernaut]

I ordered my Rainbow Country directly from Mushamans. Ryohei was very responsive, very friendly and easy to deal with. You should know there are no returns or exchanges.

What form of communication did you use? Email? Phone?

 

[Jägernaut]

Yeah I have. I just dm them on Instagram to order. Worked quite easily for me.

I will try that. Thanks.

 

[dudewuttheheck]

I will try that. Thanks.

No problem. Hopefully it works for you!

 

[jeo]

Email. info@mushmans.com

 

[Pandemic]

Reviving an old post here. Is it worth trying to translate the website to place an order or better to email and do it that way?

 

[Pandemic]

I ordered my Rainbow Country directly from Mushamans. Ryohei was very responsive, very friendly and easy to deal with. You should know there are no returns or exchanges.

I’ve played around with translating the website a little more and it seems doable, even though the address format is a bit wonky.

Are Mushman’s size tables very accurate? If the jacket doesn’t closely match the stated measurements, would that be grounds for a return?

 

[jeo]

I’ve played around with translating the website a little more and it seems doable, even though the address format is a bit wonky.

Are Mushman’s size tables very accurate? If the jacket doesn’t closely match the stated measurements, would that be grounds for a return?

When I bought mine in 2019, the shoulder measurement they listed was off. I suspect it was because they measure differently, probably measuring the shoulder from the front going over the collar. All the other measurements looked right so I took a chance and it paid off.

More recently I looked at the same jacket and the measurements were right. I haven’t looked at their site in a while and I was only looking at the rainbow country Hercules model in a size 34 so I can’t speak to other models.

Back when I ordered, he made it abundantly clear that there are no returns or exchanges. I don’t know if their return policy has changed, but since there are different ways to measure, I doubt it.

If you’re considering one of their jackets I’d email them to be safe and ask if they’d be willing to send you pictures of how they measure.

 

[Pandemic]

Thanks! That’s what I was afraid of - their shoulder measurements like wider and better for me, which is probably due to their measuring technique. I tho k the website may even have a section on how they measure, which I’ll have to explore further.