David Conwill
Call Me a Cab
- Messages
- 2,854
- Location
- Bennington, VT 05201
Well, no hats. I ordered and my VISA was charged immediately. I have had no communication from Major Surplus since. So on the 31st I called them. The helmets are out of stock, were out of stock when I ordered, and they don't know when they will arrive. Yet on their website my order shows "Complete" and "Waiting to Ship." No indication that anything is out of stock or backordered.
I told the lady to cancel the order, and she promised she would send an email confirmation of the cancellation immediately. It's been two days now (June 2nd) and I haven't heard a word from them. Great customer service all 'round.
Major Surplus & Survival is a company I will NOT do business with again. If anyone here has had a better experience with them, I would welcome hearing about it.
JP
Just don’t run yourself out of time to contest the credit card charge.
-Dave