LizzieMaine
Bartender
- Messages
- 33,763
- Location
- Where The Tourists Meet The Sea
Ha!
FWIW, I tend to find the level of service improves exponentially with how well the workforce are treated by their employer. No sense of being valued by the company = no impetus to provide good service on its behalf.
Exactly. If you're just a disposable part of the machine, you're not going to care one way or another about the quality of the product.
I treat my staff like family, and in return they do their best to serve our customers -- not because Company Policy tells them to, but because *I* tell them to. Makes a very big difference.