Dear DH,@1961MJS and anyone else who is interested, this is the email PHD sent to their customers on March 22, 2023:
Freddy Pachy my hatter for 23 years now (At left) and myself are on a mission to clear out all inventory and work just with custom built hats custom orders.
No more inventory! ---- Times have changed — Read below for the story
This is Casey Dalzell - (owner of Panama Hats Direct) -
went to Ecuador and I fell in love with an Ecuadorian
In Ecuador is where I discovered the beauty of a Montecristi hat
To live and work with them, and it has ben a pleasure.
As the years passed I focused so much on God and on hats
That I put them as a priority and I did not have children of my own.
I was in the world of hats and God.
In the year 2018 I met Ronaldo, an Autistic Child who became my adopted son because, In God's plans (as I see it ) i felt he sent me a son!
We met in church that day and
I felt an inexplicable draw to this young man under 17 years of age.
Threw the years I've met and talked to thousands of people, but none like Ronaldo,
he made me think of my own youth, he seamed to be my double, he lived a life with difficulties similar to my own and well we were inseparable since that day.
I took him to my house and we shared a moment, me and my wife with him.
As you know, life is full of problems, of family, of work and all that comes with life. so we talked long hours and he just became family.
Sooner or later money reveals itself …
I have ben very successful at selling panama hats online for the last 22 years with the help of my son and God.
But with success comes its own dirty problems …. and i was not exempt from them unfortunately, people around me became envious of my success and proceed to sabotage me and even rob me … after a few yers of this
my own wife turned against me, she did her best on me and ran away.
She did not like my close relationship with my son … she did not want children and for a time neither did I, but Ronaldo was a gift from God He opened my eyes to the joy of bing a father and so I adopted him as my own.
My wife concerned about money, opposed me and my son, till she finally did her Damage to me and ran… finally her true intentions of the heart were reviled.
But Now I have a mission form God to accomplish and i must move on….
Out of respect for all my clients I'm going to give one last offer at below cost for 2 reasons, one i need to recover my capital in the business so we can live in peace and recover since my X has made finances difficult so now i need the capital from my inventory and recover some investment in an attempt to keep going.
It has ben Fun … Life In Ecuador … and serving God and Building hats for people around the world.
But times change….. Life Changes … and we cant be afraid of what lies ahead, we must push on!
If you have ever live with autistic person you would learn many details normally hidden to others in life. … life from their from their perspective is very different! They see the world in a different way and if they were in charge of the World it would be a better planet. I could be writing a big book for you from what my son has taught me, I have a lot to say and little to think about still.
I hope you enjoy the good Montecristi hats,
I think if God were on earth his job would be with making panama hats!
It's wonderful to work with something that he himself created, the wonderful “Pja Toquilla” straw!
So don't be surprised if this is my last email to you because i am turning my business over to my hatter Freddy Pachy and i am moving on to another life with my son.
Freddy will take the business to his own level we will see how well he will carry this legacy forward. He remains and will carry this busness forward but as for me this is Farewell, ….. adios amigos!
I am taking my son to a better place under Gods protection for we are his sons and we will be fine!
But i need your help, one last call, before the business moves to another phase of its enduring presence one generation out and another comes in.
I need to recover some capital to be able to move on i am selling out inventory at below my cost, just to move it and recover something and take my son to a better place away form this country where we can live in peace.
So i ask your help one this last time, to move what i have in inventory and allow us to move on.
Let us serve you one last time with this special offer.
I will still own the company but i will no longer manage it directly.
Your purchases will be shipped fast and guaranteed, so buy with confidence we have a 23 years in the business and we will perform one last time for you!
So This Really is it !
The closeout inventory sale the sale you have ben waiting for and just in time for spring!!
This is your time to order, my crew of 6 workers are standing by waiting for your orders, Please give them something to do
500+ hats to move out!
This is Our Biggest Sale EVER!!!
Black Friday, doesn't compare to this sale, this is closeout time! - i really mean it!
Everything in stock is on sale now
So long friends and take care in this ever changing and challenging world!
- 35% off all Montecristi hats!
(30% is all my markup ever was, unlike other “competitors” )- 40% off the rest of the Cuenca Hats or more!
Clearance - All hats must go!
Casey Dalzell,
PanamaHatsDirect.com
602-412-3520
I know it has been a long time since these events took place, and I am only now recovering from what was a deeply difficult and hectic period in our lives.
As his wife, I feel it is important to state the absolute truth regarding our history and our business. We built this business entirely from the ground up, starting from zero. We did not meet his adopted son until the young man was 19 years old, meaning he had no prior relationship with us and no involvement whatsoever in the creation or early building of the company.
Contrary to any claims made previously, no one stole from him, save for the actions and impact of his adopted son (who actually stole money ) There are many private details and complex circumstances surrounding this situation that remain untold. It is deeply painful to see how someone so intelligent became misled by falsehoods and chose to fracture his own family over a deception.
I am finally regaining the strength to speak up and set the record straight, because I am not the person I was falsely portrayed to be in that letter.
Best regards,
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