Gamma68
One Too Many
- Messages
- 1,977
- Location
- Detroit, MI
That guy has already lost me as a customer. And I've never placed an order with him.Man that would frustrate me so much I'd blow my stack and have a stroke. I know what I would do....pen an email that would extract a pound of flesh...enough to give a $200 and two year wait worth of F-U. Even if only as catharsis. I'd be boiling if I were in that queue. I love GW jackets but man I'm not cut from that cloth. At a certain point, knowing a large part of his customer base is here, he could have easily addressed and alleviated fears. But totally ignoring your fan base... That's a recipe for absolute failure and at this point the window of opportunity for amends seems to be closing fast.


