I understand that it's an obvious reaction in this case, but... Wow!)Incoming!
[emoji55]
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That's the real shame and debacle. If you send a cancellation request you should be refunded within 48 hours. No excuse for that. In the time it takes to pen an email about an existing jacket for sale you could've resent a PayPal refund ten times over.
Man that would frustrate me so much I'd blow my stack and have a stroke. I know what I would do....pen an email that would extract a pound of flesh...enough to give a $200 and two year wait worth of F-U. Even if only as catharsis. I'd be boiling if I were in that queue. I love GW jackets but man I'm not cut from that cloth. At a certain point, knowing a large part of his customer base is here, he could have easily addressed and alleviated fears. But totally ignoring your fan base... That's a recipe for absolute failure and at this point the window of opportunity for amends seems to be closing fast.
Agreed but if you have folks that want out...and you email someone else before addressing the existing customer who wants out to make a quick flip...not right and not defendable. At least in my opinion. Couple clicks here and there, time spent difference... is pretty damn small.
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If you can bottle and sell that patience, my good man, you're a millionaire 200 million times over. I wish I had that. I really do. I'd certainly live longer!I really don’t even care anymore, the $200 spent 4.5 years ago is long forgotten. I’m not excited about being on the list or even the prospect of getting a GW jacket.
I don’t think about much ( except when I see another of Joneseys jackets
I have more jackets than I can wear in my lifetime and two more on order.
I’m selling my beautiful and perfectly broken in Aero Highwayman for...... another Aero highwayman.
I’m not sure why I’m willing to give GW a pass on him owing me either a jacket or my $200, I certainly wouldn’t be so forgiving in other parts of my life. I imagine this and other forums plays a role in my attitude As I find it a little funny to be on his list and never getting a jacket.
John Lofgren Monkey Boots Shinki Horsebuttt - $1,136 The classic monkey boot silhouette in an incredibly rich Shinki russet horse leather. 
Grant Stone Diesel Boot Dark Olive Chromexcel - $395 Goodyear welted, Horween Chromexcel, classic good looks. 
Schott 568 Vandals Jacket - $1,250 The classic Perfecto motorcycle jacket, in a very special limited-edition Schott double rider style.
