Enough
One of the Regulars
- Messages
- 157
- Location
- Bay Area CA
About a year ago (early December 2025) I ordered a jacket and paid for it through PayPal from Damian at Monsivais. Three months go by and I contact him and he says another month. After several more inquiries (2 more months) he sends me a USPS tracking number. The number never becomes active with the Post Office. I ask him what's going on and I said it never was picked up from your business. He said sometimes things get lost. I said it never left your store. I ask him for a refund and he says too much time has gone by to give a refund. I said there's no basis for not being able to give a refund. He then says he will sew my jacket this week (July) even though he is extremely busy and will throw in a free hat. Two weeks go by and nothing. Many inquiries later he quits responding. This is at the 9 months from ordering time. I feel let down by Damian for lying to me and taking my money while delivering nothing. I don't like to make negative posts though I feel it needs to be known that Monsivais & Co. is not run by a stand up person.
