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Himel...current wait time?

Cyber Lip

Practically Family
Messages
782
Location
Seattle
Anyone know what their delivery time is looking like currently? I placed an order with them about 4 months ago back in Aug. I'm not in a hurry, just trying to get an idea of what to expect
 

jeo

Call Me a Cab
Messages
2,066
Location
Philadelphia
Both of my Himels took less than 4 months but that was a long time ago and I'm sure the wait times are constantly changing depending on how busy they are. Why don't you just reach out to them?
 

jeo

Call Me a Cab
Messages
2,066
Location
Philadelphia
Yes, it wouldn't be smart business to mislead their customers and it's perfect reasonable to ask for an update after four months.
 

El Marro

My Mail is Forwarded Here
Messages
3,592
Location
California
Do you think they'd give me an honest answer? lol
That’s a very fair question in my experience. I think the jacket makers we love, like most small business people, are eternal optimists and so they usually lead with the best case scenario. I think it’s totally reasonable of you to ask for an update on the timeline, with the understanding that absolutely nothing is normal right now and they may be unable to provide a firm estimate.
 

Robbie79

Call Me a Cab
Messages
2,163
After 4 months I'm sure they will give you a more concrete and honest timeline and I'm sure you will get an answer like "We exuse for the delay.....your jacket will be ready in 1 month". Anyway, I would ask them if I was you. Good luck!
 

sweetfights

My Mail is Forwarded Here
Messages
3,301
Location
Canada
Contact Dave and ask.
My three jackets, purchased at separate times over one year, took 2 months on average, but that was when business was slower.
 

VestCoast

A-List Customer
Messages
307
Location
Maine
I ordered in August, still haven't got the jacket but I've been in touch and its almost done. My experience has been that they're very responsive. My understanding is that the increased wait time is due to them being extremely busy and dealing with the pandemic etc. I would just send an email.
 

Boom82

New in Town
Messages
15
I ordered my Heron on November 20th and Eli reached out a couple days ago asking for another measurement so they could start on it.
So I’m assuming however long they take actually making the jacket then sending it out? My first Himel so don’t know for sure.
 

think_zot

A-List Customer
Messages
358
Location
California, USA
Do you think they'd give me an honest answer? lol

Mines been in the making for over 10 months now. Was told it was “The team is finishing it up right now!” in December, and was now “in the queue” three weeks back.

I get the pandemic wrecked ops, but I received two Vanson customs(even with their supplier issues) and three custom LW’s over the course of the time I’ve been waiting for the Himel. only speaking up because I just saw an email from them saying their current wait time for custom is 8-12 weeks. I hope they can actually honor that.
 

think_zot

A-List Customer
Messages
358
Location
California, USA
Pretty crappy to receive that email if you've already been waiting 10 months with no end in sight.
I definitely understand their production challenges, the only thing that didn’t sit well with me was Parker’s comment in December. That quote was literally copied/pasted from his email. Like, just say it’s going to be a while, don’t be disingenuous with customers.

I definitely don’t mean to bash them, just more of a “for what it’s worth” for anyone considering an order for the upcoming season.
 

Brandrea33

One Too Many
Messages
1,087
I definitely understand their production challenges, the only thing that didn’t sit well with me was Parker’s comment in December. That quote was literally copied/pasted from his email. Like, just say it’s going to be a while, don’t be disingenuous with customers.

I definitely don’t mean to bash them, just more of a “for what it’s worth” for anyone considering an order for the upcoming season.

Who is your contact now? I understand Parker is no longer with them.
 

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