Feedback on e-bay. Fair or not?

[Micawber]

^^Exactly BK. Just one reason why I do not leave feedback until a buyer has left theirs.

 

[ShortClara]

eBay should back you up on this if any negative feedback results.

Unfortunately, PayPal may rule in your favor about the return, but they will do nothing about the feedback they leave for you.

 

[Lon Goval]

This is the first I've heard about the feedback changes. The only time I've left negative feedback was for Non-paying bidders, after I've received credit for Final Value Fees.

Just recently I purchased a hat "in good condition" that had divots and one hole. The photo was of the good side. I communicated with the seller and we worked out a partial credit. It was a pleasant dialogue, and positive feedback was the result.

I've received a neutral from one buyer regarding the delay in receiving the item, which was shipped within two days of receiving payment (which took 2 1/2 weeks to receive - the payment that is).

Usually, I can only afford ebay (deals only) or thrift stores (my first Stetson at $3.25 - needed major help). $30 later I had a nice (IMO) Fedora.

Ralph

 

[MJrules]

I will! I wish my boycott could be indefinite, but unfortunately ebay prices are all that I can afford.

I thought I was being fair by leaving positive feedback for a promptly-paid-for textbook a couple weeks ago. I was a litle annoyed that I didn't get one (feedback) in return, but was just happy that the transaction went smoothly...UNTIL an hour ago when I got this message:

"I'm sending the text book back I had to drop the course. Please make arrangements to credit my credit card. I am sending you back the text book. Sorry for the for the mess."

My listing clearly stated "no returns unless I significantly misrepresent the item so please ask any questions before you bid". I guess he thinks I'm a campus bookstore...??? I sold that book so I could buy new ones this semester! I just sent him a polite note saying I was sorry that he didn't contact me earlier and not to send the book back as I couldn't refund him. However, considering he said he was returning the book twice in his message and he pretty much told me to give his money back, I'm afraid he will return it anyway and I will be forced to refund him. This makes me want to take my positive feedback back.:rage:

Anyone have a problem like this? I just got his message tonight and haven't received a response yet, I just have a bad vibe that he will return it despite my no returns policy, to get his money back. Just wondering what to do (can I do anything?). :cry:

THE RAT!!! HE SENT IT BACK!!! Of course I'll be withholding s&h and my final value fee when I refund him. Apparently he never picked it up from the PO since it's still in the box and there's an unclaimed sicker on it. I've had it for a week but still too steamed to give his money back. HUMPH!

 

[Vintage Betty]

THE RAT!!! HE SENT IT BACK!!! Of course I'll be withholding s&h and my final value fee when I refund him. Apparently he never picked it up from the PO since it's still in the box and there's an unclaimed sicker on it. I've had it for a week but still too steamed to give his money back. HUMPH!

Remember to start a dispute case to get your fees back. And you are more than fair to withhold his fees until he "agrees" to hit the single button which agrees to restore your fees.

Vintage Betty