HPA Rep
Vendor
- Messages
- 855
- Location
- New Jersey
I spoke to Charles last week regarding some Lone Wolf Engineer boots. He took his time with me and seemed like a heckuva good guy who is hell bent on customer service.
Thank you! I genuinely love what I do, the best part of which is customer interaction. I respect the fact that most of what we sell isn't cheap and that money doesn't come easily for most people, so providing information and guidance that will allow the customer to make a valued purchase they won't regret later due to size, style, color, options, etc., is of the utmost importance. I never make decisions for customers but I will offer advice that is based on experience, product knowledge, and the input the customer provides or that I need to extract through Q & A.
I invite you and anyone else to please always ask questions and then ask more questions. Unless you're in a hurry, a paced approach helps build your confidence and helps us at HPA serve you to our highest performance levels.
Best regards,
Charles DiSipio
History Preservation Associates