Mojave Jack
One Too Many
- Messages
- 1,785
- Location
- Yucca Valley, California
Consider the technical writer's creed: eschew obfuscation. To communicate effectively you must tailor your language to your audience.
That is not to say, however, that you should not have expectations of your reader (or listener) to make some effort to understand, as well. Communication is a two way street, and each party should be expected to expend an equivalent effort.
Today people expect to be passive sponges, and do not expect to have to work (e.g. look up a term with they do not know) to accomplish their goals. How many people do you know that buy something, especially something technological like an iPod, and get angry that they can't figure out how to work it without having read the instructions? We move slowly and inexorably towards the lowest common denominator.
That is not to say, however, that you should not have expectations of your reader (or listener) to make some effort to understand, as well. Communication is a two way street, and each party should be expected to expend an equivalent effort.
Today people expect to be passive sponges, and do not expect to have to work (e.g. look up a term with they do not know) to accomplish their goals. How many people do you know that buy something, especially something technological like an iPod, and get angry that they can't figure out how to work it without having read the instructions? We move slowly and inexorably towards the lowest common denominator.