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Staff changes at Aero Leather
Ahhh, I understand that would probably put people off, but we'd rather be up front about the actual wait time than leave people hanging for much longer than they were quoted. Still a big priority to reduce wait time, but we've got a lot of work to do to get it down to what we all thought it was...- cloudylemonade
- Post #203
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
Thank you, we really are doing all we can. For those of you who have been down to the factory, you've probably seen the mess the place has been left in, but we're in the process of sorting things out. Putting hundreds of emails which have never been properly processed onto the order system is...- cloudylemonade
- Post #198
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
If anyone who has ordered an Aero jacket via Iron Heart they can reorder it from Aero and provided its not got massive amendments we will do our very best to push it through quickly. Matt, as you know I have already tried to help you, and am still in the process of trying to help so if you've...- cloudylemonade
- Post #191
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
There are legalities with the dealings with Iron Heart I cannot go into. You have given just 2 of a long line of reasons we've decided to cut ties. Collaborations are only a good idea if they sit well with our brand, and I'm afraid we didn't feel Iron Heart did. We are backlogged with orders...- cloudylemonade
- Post #188
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
Can you please email me and tell me your FL user name so I know who you are? Thanks- cloudylemonade
- Post #185
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
If you could both please email me at holly@aeroleatherclothing.com I'll get responses to you in a timely fashion, but please bear in mind we're extremely busy sorting out some messes left behind by former employees, and trying to keep on top of emails whilst doing so, so we're a little behind...- cloudylemonade
- Post #182
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
Sorry, we're working flat out 24/7, 7 days a week to get on top of everything. Please bear with us, and we will be back in touch as soon as possible. But, yes, if you've not heard anything in a few more days feel free to email me on holly@aeroleatherclothing.com Thanks for understanding!- cloudylemonade
- Post #171
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
We're doing our best to catch up on the back log of emails we have, please bear with us for the next few days. Alternative forward an email to me on holly@aeroleatherclothing.com.- cloudylemonade
- Post #163
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
The only 'key people' who have left are Will and Amanda, and as I explained this really is the best for the company after things we have discovered, they may have been the backbone but at least in recent years they were not acting with the best interests of Aero in mind. I really can't say...- cloudylemonade
- Post #157
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
I have your mail, will look over the orders today and get back to you. There should be no problem!- cloudylemonade
- Post #156
- Forum: Outerwear and Workwear
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Riders Room (Hamburg) Break In
Great idea, I'll try and get this from them. Thanks :)- cloudylemonade
- Post #5
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
Yep, all the best ones are here along with new graduate students from the local textile college wowing us as new our trainees!- cloudylemonade
- Post #151
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
We will, and we'll succeed. We've got more staff in to ensure things run smoothly and logical systems are being put in place where there were none before. The company will be running smoother than ever in no time, hopefully with a much shorter waiting list too. Have no fears :)- cloudylemonade
- Post #149
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
It doesn't appear than either Will or Amanda had the companies best interest at heart for some time, despite the outward appearance to both us and the customers, we're sorry to say. So, although it's been a shock these changes, we've come to realise, really are the best thing for the future of...- cloudylemonade
- Post #147
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
Yeah, Ken is here! Will and Amanda have now left, but we have a new receptionist, and I can be anyones point of contact where they would usually go to Amanda from now on, and will be in the factory full time from now on.- cloudylemonade
- Post #145
- Forum: Outerwear and Workwear
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Riders Room (Hamburg) Break In
Riders Room in Hamburg was broken into last night. All of their Aero stock was stolen. Only Aero. If anyone in Germany is offered any discounted or cheap Aero jackets please notify us immediately. Thanks, Holly- cloudylemonade
- Thread
- Replies: 10
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
A few people have left, but there also seems to be a problem with some emails at the moment again. Please forward to holly@aeroleatherclothing.com I think I am getting mine without a problem.- cloudylemonade
- Post #142
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
Oh I'm so glad. I forwarded your latest mail to someone else in the office while I was on holiday in the hope they could help. What a relief. Glad you're happy with it :)- cloudylemonade
- Post #140
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
Well I'm in fine company there, so I don't mind! :)- cloudylemonade
- Post #125
- Forum: Outerwear and Workwear
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Staff changes at Aero Leather
Thank you, we're nothing without our customers. But as HoosierDaddy pointed out, it's her ;)- cloudylemonade
- Post #123
- Forum: Outerwear and Workwear
