I have been following this thread with interest for awhile and thought I would post a comment. My wife ordered my Highwayman through Aero USA. I may be one of the lucky ones, but everything went as scheduled. The jacket was ordered in mid-August for pre-Christmas delivery and it was on time...Well, I guess a week or so later than iniitially planned, but still on time. It is not the stock pattern either, but was ordered with a one piece back. They got the fit just right the first time as well; so, I guess my first experience was quite positive. She followed up once with Mark and he was helpful, so overall a good experience.