I'd be surprised if you find anyone with much better customer experience than Whites. Some of the boutique places do, but you pay $2k-$3k and up, they make a few hundred pairs a year, so it's not a good comparison. I've been buying Whites for 25 years and my dad and grandfather did before me...
I have always had great luck communicating and getting help from Whites, so I'm surprised you are waiting for a return call. I guess I email a lot, but I've always had my calls answered during Spokane business hours. I'm sure that they'll will make it right, they're good like that. In this case...
I agree that you get what you pay for, and I am pretty accustomed to paying $700-$1200 for a great pair of new boots. I know a lot of people think this is nuts, and I'm not thrilled about it, but I like high quality boots that are made by craftsmen who are rewarded for their craft, so when you...
Yea, my family is from Spokane so I'm familiar with the background (Whites, Nicks, etc.) and I know a lot of people feel betrayed by these compaines chasing the high dollar boots, but I wish them the best. It's very hard to survive making boots at this price point. They've done what the needed...
Compared to Clinch Boots (Japan) or Role Club (LA), $800 isn't VERY PRICY. Brian's (Role Club) can run up pretty high depending on the leather selection, I think shell is around 3K. That's a very expensive boot. I love the look of Clinch and it's compressed toe box, but I have big feet and...
It's not like they make a huge announcement on their site, and they use a lot of leathers. Some are more variable than others. So a lot of their boots do match, like suedes and other improved leathers. But if you look at their pix of certain lethers, clearly the are not matching so they're...
Not sure you understand what gaslighting is. Pointing out that you can save money on improved leathers and skip the more expensive natural leathers isn't the same as tricking a person into thinking they're going insane. But very helpful feedback. Just kidding. It was not at all helpful, which is...
I'm glad that you like those and they work for you. It's important to read Viberg's reply though. Part of the reason they're charging so much is they are using a very premium, unimproved leather aimed at people who prize a more natural leather and have an eye toward a long patina process, not so...
I bought a pair about six months ago (CXL in fact). I generally wear an 11.5 or a 12, and there was no way that was going to fit, in particular the pass-through but also my toe touched the front. Exchanged for a 12, and it's a good fit but not oversized. TBH, 12.5 wouldn't be crazy, but 12...
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