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How long does it usually take to get a reply from Goodwear Leather ?

Zoro

One of the Regulars
Messages
121
Location
Europe
I have an update for everyone. I just received an email from John Chapman.

He sincerely apologized and said he would make my jacket at a special price soon. That’s fantastic news!
What does "special price" mean? Was the deposit only partial rather than full price?
 

Peter Mackin

One Too Many
Messages
1,363
Location
glasgow
Yeah I bet he feels silly now after disparaging the customer service.

After all op only had to wait 10 years, email 87 times and now is definitely getting his jacket soon.
What's that old saying " good things come to those who wait " :)
 

Tom71

My Mail is Forwarded Here
Messages
3,142
Location
Europe
I have an update for everyone. I just received an email from John Chapman.

He sincerely apologized and said he would make my jacket at a special price soon. That’s fantastic news!

Good news!

In the end, all is good. If it´s not yet good - then it´s not the end.
 

mnrkm

New in Town
Messages
10
Location
Japan
It's been a while, everyone. Since then, I've exchanged many emails with John and finalized the specifications for my jacket. Since I first placed my order, the selection of leather types and knit colors had expanded, so I had a bit of trouble deciding. I asked John various questions and made several requests regarding the leather, zippers, and sizing, and he responded kindly and thoroughly each time. And today, my jacket finally arrived. A lot happened along the way, but I'm very satisfied with how the jacket turned out. To everyone who gave me advice — thank you so much.
 

LukeCham

New in Town
Messages
13
Location
Germany
It's been a while, everyone. Since then, I've exchanged many emails with John and finalized the specifications for my jacket. Since I first placed my order, the selection of leather types and knit colors had expanded, so I had a bit of trouble deciding. I asked John various questions and made several requests regarding the leather, zippers, and sizing, and he responded kindly and thoroughly each time. And today, my jacket finally arrived. A lot happened along the way, but I'm very satisfied with how the jacket turned out. To everyone who gave me advice — thank you so much.
Great let’s see a picture of your new jacket ;)
 

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